Netstar 5 passwords require a reset after 90 days.
It is advised to save your password in a secure area.
You will have to remember this password when a request of change is made.
In the event you have forgotten your password I will have to issue a temporary password for you.
Below are the steps to change you password.
Step 1 : Request a new Netstar password. E-mail me or make a help desk ticket for password change.
E-mail: apollich@mbofmemphis.com
Step 2. You will receive an E-mail or slack with a temporary password. Example: "M4qc9taH9N". *I advise copy and paste as this password is case sensitive.*
Step 3 : Sign in with your new temporary password and on the next page click Change Temporary Password.
Step 3 example.
Step 4 : Input User name and Temporary password again followed by an Access code.
The access code is the grey banner with 4 characters to the right.
Step 4 example.
Step 5: Input personal passphrase.
THIS CAN BE ANYTHING YOU WANT TO MAKE UP AS LONG AS IT FOLLOWS THE RULES.
Example passphrase : Where are you?
Example passphrase 2 : What color is your dog?
Step 5 example.
Step 6 : Create your new password. There are a set of rules as a guide for you new password. It also can not be any other previous passwords.
**** WRITE THE PASSWORD DOWN OR SAVE IT SOMEWHERE TO HELP YOU REMEMBER YOU WILL NEED TO KNOW IT IN 90 DAYS! ****
Step 6 example.
Step 7 : Congratulations! You have a new Netstar 5 password. Now go log in with the new one.